How to reach us

Write or call

Email
podpora@transkript.cz
Phone
+420 222 364 374
Office hours
Working days, 9:00–18:00 CET

Registered office

Company
Transkript online s.r.o.
Address
Dlouhá 729/37, Staré Město
110 00 Prague 1
Czech Republic

Company details

Company ID (IČO)
24232050
VAT ID (DIČ)
CZ24232050
Register
Municipal Court in Prague, section C, insert 200531

Prefer not to use the phone?

If you are deaf or hard of hearing, you do not have to. Our own information line runs the same service we sell: you enter your phone number, we call you back, and a transcription window opens alongside the call. You read everything our operator says, and you can type your own questions — they are read out to the operator by a synthetic voice.

The service is currently offered in Czech. You can reach it on the Czech version of this site:

Writing to us in English by email is always an option, and we will reply in English.

What to tell us

It speeds things up considerably if your first message already says:

  • Who you are — a public body, a company, a non-profit or an individual.
  • What you want to make accessible — a phone line, a service counter, an event, or your own day-to-day conversations.
  • Roughly what volume you expect, and in which language.
  • Any deadline you are working towards.

If you are an individual looking for transcription for yourself, you may not need to write at all — the eScribeDroid app is free and you can start straight away.